Shipping and Refund

GENERAL

Whereto do you ship?
We ship worldwide for different prices. Please read below for more :)

What does collection by the costumer mean?
To save some shipping fees you can collect the order yourself directly in our store. Go for the option collection by the costumer when at checkout and come by to pick it up. You could also try everything on before buying. We’re looking forward to you! :)

Our address: Volksgartenstraße 5-6 / 8020 Graz

So is collection by the costumer really free?
For sure! We don’t have to ship anything so you save the shipping fees. You only have to pay the articles of your order.

 

Shipping within Austria

How much are shipping fees within Austria?
If you have an Austrian address, shipping costs 5 Euro, no matter how much you order. Shipping is free if you order over 100 Euro.

Can I send something back if it doesn’t fit?
Oh yes, you can! You can either send back some of the pieces or the whole order. Please use THIS form and put it into the parcel.

How much is sending back my order?
Depending on where you live and what kind of service you use the costs can vary. You as buyer have to bear the costs, please ask at your local post office or mail-order house how much it would be.

 

Shipping within the EU (and Switzerland)

How much are shipping fees within the EU (and Switzerland)?
If you have an address in the EU or Switzerland, shipping costs 10 Euro, no matter how much you order and how heave or big your order is. :)

Can I send something back if it doesn’t fit?
Oh yes, you can! You can either send back some of the pieces or the whole order. Please use THIS form and put it into the parcel.

How much is sending back my order?
Depending on where you live and what kind of service you use the costs can vary. You as buyer have to bear the costs, please ask at your local post office or mail-order house how much it would be.

 

Shipping to everywhere else

How much are shipping fees outside of the EU (and Switzerland)?
If you have an address beyond the EU or Switzerland, shipping costs 25 Euro, no matter how much you order and how heave or big your order is. :)

Can I send something back if it doesn’t fit?
Oh yes, you can! You can either send back some of the pieces or the whole order. Please use THIS form and put it into the parcel.

How much is sending back my order?
Depending on where you live and what kind of service you use the costs can vary. You as buyer have to bear the costs, please ask at your local post office or mail-order house how much it would be.

GENERAL

Whereto do you ship?
We ship worldwide for different prices. Please read below for more :)

What does collection by the costumer mean?
To save some shipping fees you can collect the order yourself directly in our store. Go for the option collection by the costumer when at checkout and come by to pick it up. You could also try everything on before buying. We’re looking forward to you! :)

Our address: Volksgartenstraße 5-6 / 8020 Graz

So is collection by the costumer really free?
For sure! We don’t have to ship anything so you save the shipping fees. You only have to pay the articles of your order.

 

Shipping within Austria

How much are shipping fees within Austria?
If you have an Austrian address, shipping costs 5 Euro, no matter how much you order. Shipping is free if you order over 100 Euro.

Can I send something back if it doesn’t fit?
Oh yes, you can! You can either send back some of the pieces or the whole order. Please use THIS form and put it into the parcel.

How much is sending back my order?
Depending on where you live and what kind of service you use the costs can vary. You as buyer have to bear the costs, please ask at your local post office or mail-order house how much it would be.

 

Shipping within the EU (and Switzerland)

How much are shipping fees within the EU (and Switzerland)?
If you have an address in the EU or Switzerland, shipping costs 10 Euro, no matter how much you order and how heave or big your order is. :)

Can I send something back if it doesn’t fit?
Oh yes, you can! You can either send back some of the pieces or the whole order. Please use THIS form and put it into the parcel.

How much is sending back my order?
Depending on where you live and what kind of service you use the costs can vary. You as buyer have to bear the costs, please ask at your local post office or mail-order house how much it would be.

 

Shipping to everywhere else

How much are shipping fees outside of the EU (and Switzerland)?
If you have an address beyond the EU or Switzerland, shipping costs 25 Euro, no matter how much you order and how heave or big your order is. :)

Can I send something back if it doesn’t fit?
Oh yes, you can! You can either send back some of the pieces or the whole order. Please use THIS form and put it into the parcel.

How much is sending back my order?
Depending on where you live and what kind of service you use the costs can vary. You as buyer have to bear the costs, please ask at your local post office or mail-order house how much it would be.

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